Order confirmation:

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.

Delivery policy:

At DS Ergonomics we are pledged to effect delivery in the fastest possible time:

Unless otherwise stated, all products will be dispatched from stock within 48 working hours of the time the order was placed.

Once dispatched, orders usually take between 1 and 3 working days to be delivered.

Delivery will be by courier (DPD).

Delivery is charged at a flat rate of £10.00 per consignment.  However, delivery to Northern Ireland and overseas will be more depending on weight.  This cost will be advised when the confirmation is sent.


Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.

Cancellations & Refunds:

If you decide to cancel the order and return the goods there will be a cancellation fee.  You will receive the refund once the goods have been returned to us.

For more information on our delivery methods, please call us now on 0845 262 3226 or email